Resort Sales & Marketing Manager, Duty Manager
Job Description
Resort Sales & Marketing Manager
An exciting and challenging role for an individual who will be joining a progressive and dynamic team focused on achieving key successes within the hospitality industry. Key responsibilities for the role include:
- Achieve marketing and sales objectives;
- To develop and manage the sales team to set and achieve and deliver budgetary targets;
- Design, execute and evaluate long term and short-term integrated marketing and sales campaigns;
- Identifies and maximise sales and marketing opportunities;
- Improves product marketability and profitability;
- Advise and develop strategies on media and public relations, advertising, external communications as well as market and guest research;
- Ongoing management of digital marketing and social media presence and continual development of the company website.
Desired Skills & Experience
The ideal candidate will have a minimum of 6 years experience at Senior Sales and Marketing Management level and will have a proven track record in their ability to manage and lead high performance sales and marketing team, working closely with the revenue generating teams to ensure a profitable and sustainable business.
They ideal candidate will also hold a recognised qualification in Sales and Marketing and have a thorough knowledge of digital marketing and social media with experience in strategic management, managing budgets effectively and financial reporting.
Duty Manager
- Candidate must have held a duty management position for a minimum of 2 years within a similar busy hotel/resort environment;
- Strong food and beverage, and conference and banqueting background essential;
- Excellent written and verbal communication skills;
- Knowledge of Fidelio system essential;
- Own transport essential.
- Be standard driven;
- Attention to detail;
- Reliability and enthusiasm.
The Role:
Working with the team in delivery excellent guest care, ensuring that there are actively on the floor anticipating the business and managing accordingly, the successful candidate will be required to:
- Ensure a professional, friendly and courteous service to all guests;
- To ensure that guests are warmly welcomed and are dealt with in an efficient and professional manner;
- Ensuring that service is delivered in accordance with agreed standards throughout the resort;
- To be familiar with Resort product offering (i.e. the menu, beverages, wine list, etc.);
- To ensure the all areas are properly prepared and set-up prior to and after service.
- To carry out cash handling procedures in accordance with Company policy;
- Work varying shifts;
- Conduct routine security checks of the property with appropriate action taken;
- To liaise with and assist in departments as required.
Description